Refund Policy

The monthly option consists of three payments of R499. Billing stops automatically after the third successful payment. The upfront option is one payment of R1 199.60. Your choice and total price are shown before payment.

You may ask us to cancel future monthly collections before the next scheduled billing date. Cancellation stops future access and charges in line with applicable law; it does not automatically reverse payments already made or erase an amount already due.

Please contact us using the details below and include the email address linked to your account. We will confirm your request and tell you how it affects course access.

We assess refund requests promptly, individually and fairly, taking account of the reason for the request, course access and usage, services already supplied, and rights under applicable consumer-protection law.

If the programme is materially unavailable, incorrectly charged or not supplied as agreed, please contact us with the relevant details. An approved refund is returned through the original payment method; banking timelines may affect when it appears.

If a payment fails, your learning records remain saved, although access may be restricted until payment is resolved. If you believe you were charged twice or do not recognise a charge, contact us promptly so we can investigate with the payment provider.